Popular Culture

Today In Kindness: McDonald’s Employee Helps Disabled Customer Eat


I’m not crying, I just have something in my eye…like a twig, or a branch or something.

This story is the best thing on the internet today, and it’s hard to contain all my emotions. One employee at McDonald’s dropped everything so he could help a disabled, elderly gentleman eat his food. The gentleman tried to convey that he needed help eating, and when the cashier understood what the man needed, he shut down his register and went to help the man, by cutting up his food and feeding it to the gentleman.



Facebook user Destiny Carreno uploaded a photo of the employee and the customer, with an accompanying story of what she witnessed at the restaurant.

Seeing this today brought tears to my eyes! Compassion has NOT gone out of style.

Today I made a quick stop at McDonald’s after work. As I waited in line to order, an elderly handicapped gentleman wheeled himself over to the cashier in front of me. From what I perceived, the gentleman may have had a case of quadriplegia, the same medical condition my uncle has.

The man politely tried to ask the cashier something and it took him a few tries before either of us could understand he was saying “Help me please”. Neither of us knew what help he needed, and the cashier suggested a few things before he figured out the gentleman needed help cutting and eating his meal. 

Carreno noted that it didn’t seem as if the cashier would be willing to help, considering it was a busy time of day at the crowded downtown Chicago location, but that the cashier’s actions surprised her:

To be honest, I thought the cashier wasn’t going to help, especially during rush hour in downtown Chicago, but to my shock, he shut down his register and disappeared from view….

Not to get away from helping him, but to wash his hands and put gloves on! I had to stick around and see how this would play out, especially since it hit me so close to home with my own uncle.

The cashier came out from the kitchen, sat down, and began cutting the man’s meal and helped him eat.

At that point, the tears started to gather in my eyes. My heart was so appreciative for what he did. I couldn’t contain my emotions in the crowded restaurant.

This employee, who put everything on hold for this man, went above and beyond his responsibilties to help this handicapped customer out. That was the kindest and most humble thing I had ever seen.

How many shares and likes can Kenny the cashier get for his awesome service for those in need?

?#?McDonald?‘s #13838 ?#?Compassion? ?#?SocialResponsibility?

This story calls attention to how many people there are in the world who are in desperate need of even the simplest kind of care. I hope that this man isn’t alone in the world, and that he has at least one other person caring for him on a daily basis, because that’s what he needs and deserves.

In lieu of that, Carreno is indeed correct when she says that it’s our social responsibility to help those in need. It’s sad to think that one man’s act of kindness was seen as out of the ordinary. These acts of kindness should not be extraordinary. We all have the power and responsibility to lend a hand to those in need, whatever their needs may be.

Lisa Lo Paro
Lisa is a freelance writer and bibliophile living on the outskirts of New York City. She likes 2 a.m. with a good book, takes cream in her coffee and heavily filters her photos. Check out her blog The Most Happy, her Instagram, and Twitter.

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