Debbie Rowe, Michael Jackson’s formerwife and mother of the stars two older children, has reportedly attempted to reach out to the Jacksons following the singer’s sudden death last week, but has been unsuccessful in reaching the family.

According to PEOPLE, Rowe has left numerous messages for the family, a friend of Rowe’s told the mag.

“We’ve been trying to reach them at different numbers,” Marc Schaffel, a former Jackson business associate and friend of Rowe, said. “But we don’t know if who we’ve been leaving messages with have gotten the messages.”

“In all fairness I wouldn’t say they are avoiding her,” Schaffel said. “Our understanding, though, is that the Jackson family does want to have contact with Debbie.”